If delivering effective and reliable technology is what drives you, then join our Infrastructure & Service Delivery team. From resilient networks and cloud platforms to on‑property systems and service desks, we design, build and operate the tech that keeps Premier Inn powered.
Our Infrastructure & Service Delivery teams keep hospitality connected and secure—building resilient cloud platforms, networks, and IT services that power seamless guest experiences and enable innovation at scale.
Build scalable, secure infrastructure and automation that powers our websites, mobile apps, and core hotel systems.
As a Service Delivery Manager, you’ll ensure reliable IT services and exceptional support across our hotels and platforms, driving operational excellence and seamless guest and employee experiences.
As a Service Operations Analyst, you’ll monitor and optimize IT services, ensuring reliability, resolving issues quickly, and delivering seamless technology experiences for guests and teams.
As a Major Incidents Manager, you’ll lead rapid response and resolution for critical technology disruptions, minimizing impact and ensuring seamless operations across our hospitality network.
As a Problem Manager, you’ll help us identify root causes of recurring issues, implement long-term solutions, and drive service improvements to ensure reliable technology and exceptional guest experiences.
Diversity & Inclusion
We give everyone the opportunity to grow, develop and be their best. No barriers to entry, no limits to ambition. We're committed to being for everyone – so that means creating an inclusive culture where everyone belongs and different perspectives are valued.
Benefits
Enjoy the perks and rewards that working for the UK’s number 1 hotel brand can bring. From money off hotel stays and restaurant visits to celebrating your milestones here.
Development
We’re powered by brilliant people, smart ideas and a business with the track record to make it happen for you. Get the most from your career as part of a growing business that creates opportunity at whatever stage you're at.
That’s one of the highlights of working here - knowing that the work we do gets used by millions of people. What we build really matters for our guests.
Whitbread is by far the best company I have worked for. I feel empowered and supported at every stage of my career.
The exposure to new skills, new departments and new ways of thinking really opened up a path for me in Tech.
