About us

We are the people behind Premier Inn, proud of the warm, welcoming experiences our teams create every day.

Introduction

With nearly 300 years of Whitbread behind us, we’ve built brands, businesses and careers by evolving with the times – without losing what matters most.

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Our locations

Where you'll find us

Here we call our Head Office our Support Centre. Quite simply because we’re here to support our amazing teams across the UK and Ireland.

Across the UK & Ireland

From Truro to Thurso and everywhere in between, at Whitbread we have more than 1,200 hotels and restaurants in the UK and Ireland. We are always where our guests need us and we're opening new hotels all the time.

Whitbread Court, Dunstable

Not far from the large town of Luton and neighbouring Houghton Hall Park, we’ve just had a big refurb of the Support Centre, making it a place we're really proud to show off. With an onsite restaurant, coffee shop and auditorium, there’s Whitbread history throughout the walls and more being made every day.

Holborn, London

It's an inspiring space in a great location, with the atmosphere of a thriving start-up. We're well-connected and surrounded by just about everything you could ever need. Coming soon… our new London offices in Chancery Lane! Follow our socials for updates

Our story in numbers

Premier Inn has over

rooms operating across UK & Ireland

Invested over

£0m

a year on team training and development

Raised over

£0m

for Great Ormond Street Hospital

Development

Develop with us

At Whitbread, we believe there should be no barriers to entry and no limits to ambition. From our hotels and restaurants to our Support Centre, we offer everyone an opportunity to grow, develop and be their best.

Develop with Operations

Operations

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Develop with Support Centre

Support Centre

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Why join us?

What's Inn it for you?

Diversity & Inclusion

We have a place for you

We give everyone the opportunity to grow, develop and be their best. No barriers to entry, no limits to ambition. We're committed to being for everyone – so that means creating an inclusive culture where everyone belongs and different perspectives are valued.

Benefits

We look after our people

Enjoy the perks and rewards that working for the UK’s number 1 hotel brand can bring. From money off hotel stays and restaurant visits to celebrating your milestones here.

Development

We build careers

We’re powered by brilliant people, smart ideas and a business with the track record to make it happen for you. Get the most from your career as part of a growing business that creates opportunity at whatever stage you're at.

CSR

We’re a Force for Good

Underpinning everything we do is our sustainability programme 'Force For Good'. From charity fundraising to eliminating single-use plastics we're helping to make a positive impact on the communities we serve and the wider world.

Our Values

We are a Values-led business

We’re going to build the hotel of the future on the solid foundations that make us who we are – our Values. Our Values come from, and define, our DNA. They are ‘how we do things around here’ and are one part of what makes our Whitbread culture special.

Warm + Welcoming

Warm + Welcoming is more than just a smile at the door; it's about creating a culture of inclusivity and collaboration within our teams.
Passionate + Proud

Passionate + Proud means that we believe what we do matters and we bring our best every day, using initiative and drive to take ownership in everything we do.
Budget + Brilliant

Budget + Brilliant is a mindset that will drive our future growth ambition forward by focusing on delivering excellence and exceptional value. It shows up in our people who are creative, innovative and bold.